This is how you park correctly in a private area
Parking can be confusing at times and this list can help with that.
I was issued a control fee, why?
The reason for issuing a control fee is specified in the control fee. The area’s parking rules are indicated on the signs in the area. You can also view the information and photographs related to your control fee in our system. If you feel that the control fee has been issued incorrectly, you can submit a complaint via our system. However, you should note that, in principle, control fees will not be cancelled if the driver is at fault.
Comply with the area’s parking rules
The parking rules are clearly indicated on signs at the area’s entrance or next to the ticket machine. In private properties, the parking rules are set by the property owner, not by the parking control company. In principle, parking control companies do not manage parking permits, but only ensure that the parking rules are respected in the area. Do not park in the area in violation of the parking rules.
Paid car park
When you park in a paid car park, you must have a valid parking ticket clearly visible and inspectable on your vehicle. You can also pay for your parking as a mobile payment, in which case you will not need a separate parking ticket for your car. The advantages of mobile payment include: the possibility to extend the payment period without a separate visit to the car and the possibility to end the payment period at the end of the actual parking time.
Unloading or loading a vehicle in the yard area
Parking is only allowed in designated spaces on the property. Temporary parking is allowed in certain occasions, such as when unloading or loading a vehicle. If the vehicle is parked in the immediate vicinity of the doors, the traffic warden will wait by the vehicle before issuing the control fee. However, it is not necessary for the driver to keep watch next to the vehicle; it is enough that there are clear signs of unloading and loading while the vehicle is parked.
If there are signs of unloading or loading while the traffic warden is waiting, no control fee will be issued. After unloading/loading, the vehicle must be moved away from the yard area or emergency road immediately.
There also other situations when it is also allowed to briefly park the vehicle near the doors, such as when picking up an elderly person from their home, so that they do not have to walk a long distance to the car park.
Parking in a disc zone
When parking in a disc zone, the time of arrival must be clearly indicated and verifiable. You can indicate your time of arrival with a traditional or digital parking disc or, for example, by writing it down on a piece of paper. Do not use more than one parking disc or notice on your vehicle. Make sure you provide the correct arrival time. Do not exceed the permitted parking time nor change your time of arrival while parking.
Parking in a reserved space
If the area’s rules require a separate parking ID to be used in reserved parking spaces, the ID must be displayed in a visible place on the vehicle for the purpose of inspection. Please note that the ID must be fully displayed for inspection, so that the traffic warden can verify details such as whether the ID entitles you to park in that particular area. The permit is not vehicle-specific, so it can easily be transferred to another vehicle, such as a replacement car while your car is being serviced, or to another family car, if necessary.
Disabled parking spaces
A valid parking card for people with disabilities is required to park in a disabled parking space. The card must be displayed in full for inspection, so that the validity of the card can also be checked. We accept Finnish and EU parking cards for people with disabilities.